ServiceNow
Executive Assistant
Santa Clara, California, United States · Senior · Contract
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Green-card filing pattern in this occupation
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About the role
- The Executive Assistant reports to the Senior Executive Assistant and works under their strategic direction on all complex or executive-facing decisions.
- EA retains ownership of calendar management, strategic cross-functional coordination, executive communications strategy, and complex vendor relationships.
- The Executive Assistant amplifies the Sr.
Responsibilities
- Ensure materials and run-of-show documents are available to President and CFO
- Communications Support & Coordination:
- Calendar & Scheduling Support:
- Maintain calendar accuracy and update logistics for confirmed meetings
Requirements
- 5+ years as an Executive assistant
- Ability to work independently and follow Sr.
- Ability to remain calm and problem-solve in high-pressure environments
- Proficiency with Outlook, Teams, Office 365, and calendar management software
- Demonstrated ability to follow processes and escalate appropriately
- You are required to be in the office on Tuesdays and Thursdays.
Nice to have
- Experience supporting C-suite or senior executive team
- Event planning and coordination experience
- Experience with vendor management and contract coordination
- Knowledge of financial operations or compliance requirements
- What Success Looks Like:
- EA can delegate event execution without micromanaging logistics
- Routine communications are handled professionally without Sr.
- Executive-facing communications always go through Sr.
Skills
- Manage routine email processing, routing, and responses
- Coordinate scheduling emails, meeting confirmations, and calendar updates
- Maintain communication logs and prepare executive communication summaries
- Monitor the calendar for conflicts and flag to Sr. EA immediately
- Prepare weekly calendar reviews and highlight key activities for Sr. EA
- Coordinate with external participants on scheduling logistics
- Maintain OCFO filing systems, databases, and operational documentation
- Handle office management and supply ordering
- Process expenses, reimbursements, and financial documentation
- Manage shared calendars, scheduling tools, and software administration
- Execute multi-executive scheduling logistics under Sr. EA strategy
- Set up meetings and coordinate follow-up on Sr. EA direction
Compensation
- $104k-$172k
Benefits
- EA strategic direction, including departmental meetings, executive office events, and organization-wide initiatives (e.g., holiday parties, town halls, all-hands meetings)
Equal opportunity
- ServiceNow is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
- In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
- Accommodations
Visa & Work Authorization
- Export Control Regulations
This listing is sourced directly from ServiceNow's careers page and normalized into a canonical job model.