Mohegan US
Campaign Manager
Uncasville, CT
Sponsorship not specifiedDetected 2 days ago
Project ManagementContent MarketingCRMOutbound SalesLeadershipCommunicationOrganizational SkillsMicrosoft OfficeSharePoint
About the role
- The Campaign Manager is a multi-disciplinary role responsible for quality assurance, compliance liaison, process governance, and campaign trafficking across Mohegan Digital's CRM function.
- This role sits at the center of the CRM organization, working alongside both the Strategy and Operations teams, ensuring that every campaign is mechanically sound, compliant, and executed within established workflow standards.
- The ideal candidate brings a hands-on content and lifecycle marketing background, allowing them to catch errors not just procedurally but because they understand what good copy, creative, and campaign mechanics look like from having built them.
Responsibilities
- Own final QA sign-off on all campaign builds before send
- Develop CRM workflow standards within Asana, ensuring briefs, approvals, and sign-offs follow the established campaign flow at every phase
- Identify process gaps, bottlenecks, and recurring failure points and develop solutions, building and improving workflow tools, templates, and tracking systems
- Maintain process documentation and ensure the team has clear, current reference materials for campaign execution standards
- Explore and implement AI-powered tools and workflows to streamline campaign management, from automated QA checks and brief validation to process tracking and documentation, continuously evolving the team's operational capabilities
- Manage the internal flow of campaigns from concept through deployment, ensuring assets, copy, terms, and approvals move between strategy, creative, operations, and product on schedule
Requirements
- Bachelor's degree in Marketing, Communications, or a related field
- equivalent professional experience may be considered in lieu of a degree
- 3+ years of experience in CRM, lifecycle marketing, content marketing, or marketing operations
- Experience writing or reviewing promotional terms, disclaimers, or compliance-adjacent copy
- Strong organizational skills with the ability to track multiple concurrent campaigns across teams and jurisdictions without dropping details
- Proficiency with project management and workflow tools
- Intermediate knowledge of Microsoft Office Suite products and applications
- Coordinate creative asset delivery, tracking outputs against briefs and confirming all required sizes and placements are accounted for
- Bachelor's degree in Marketing, Communications, or a related field; equivalent professional experience may be considered in lieu of a degree
- Demonstrated QA experience, reviewing campaigns, communications, or content for accuracy and quality prior to deployment
- Hands-on content or copy background -writing, editing, or producing marketing communications, not just reviewing them
- Experience developing or managing marketing workflows, process documentation, or project management systems
Nice to have
- Experience in iGaming, online casino, sports betting, or a similarly regulated industry
- Lifecycle marketing experience spanning both content strategy and CRM execution, understanding the full campaign arc from concept through deployment
- Cross-industry marketing experience (media, entertainment, e-commerce, sports) bringing a broader perspective to content quality and campaign standards
- Familiarity with capabilities and limitations of ESP platforms
- Content-literate, understanding what good marketing communications look like because they've produced them, not just reviewed them
- Process-minded without being inflexible, able to hold standards while adapting to the pace of a live campaign calendar
- Clear, direct communicator across strategy, operations, creative, and compliance stakeholders
- Comfortable operating independently with a reporting line to senior leadership and practical working relationships across multiple teams
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This listing is sourced directly from Mohegan US's careers page and normalized into a canonical job model.