Axos Bank
Client Service Advocate
Omaha, NE · Mid · Contract
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About the role
- Axos Clearing LLC Target Range: $48,000.00/Yr. - $48,000.00/Yr.
- Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
- This role requires solid knowledge of Wealth Management operations and a proactive, solutions-oriented approach to client needs.
Responsibilities
- Partner with Operations, Technology, Compliance, and other internal teams to help resolve client issues efficiently.
- Build and maintain positive relationships with client firms, understanding their business needs and providing responsive service.
- Work with the Sales Relationship Management team to identify opportunities for new account growth and support firms' ongoing development.
- Monitor client accounts, identify challenges, and help implement timely solutions to improve the client experience.
- Share feedback and ideas to enhance internal processes and support continuous improvement within the organization.
- The Client Service Advocate (CSA) at Axos Securities supports Registered Investment Advisor (RIA) and Broker Dealer clients by delivering high-quality service and operational assistance.
Requirements
- Familiarity with Account Opening, Account Maintenance, Trading, Corporate Actions, ACATS, Money Movement, and Tax Reporting.
- HS Diploma
- Typically 4-6 years of relevant experience in financial services, with exposure to Wealth Management and operations support for RIAs and Broker Dealers.
- Ability to collaborate with internal teams and external stakeholders.
- Strong communication, organizational, and problem-solving skills.
- Commitment to client advocacy and delivering excellent service.
- Axos Employee Benefits May Include:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Nice to have
- Working knowledge of Axos Securities' technology platforms and service offerings preferred.
- Bachelors Degree preferred.
Compensation
- $48,000.00/Yr. - $48,000.00/Yr.
- Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
- Eligible for an Annual Discretionary Cash Bonus Target:
- Eligible for an Annual Discretionary Restricted Stock Units Bonus Target:
Company info
- We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Equal opportunity
- Axos is an Equal Opportunity employer.
- We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
- Job Functions and Work Environment:
- While performing the duties of this position, the employee is required to sit for extended periods of time.
Visa & Work Authorization
- related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, g
This listing is sourced directly from Axos Bank's careers page and normalized into a canonical job model.