Brilliant Earth

Sales Associate, Jewelry (Jewelry Consultant)

Austin, TX · Full-time

Sponsorship not specifiedDetected 14 days ago

ERPCommunicationCollaboration

About the role

Sales Associate, Jewelry (Jewelry Consultant) - Austin, TX Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer.
As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat!
Check out a day in the life of a Jewelry Consultant Here!

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Use our ERP system to manage your tasks and communicate cross-functionally.
A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets.
Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
We aim to support our growing families.

When it comes to our customer's biggest moments, you know it's the little things that count the most.
You have a passion for process and a keen eye for detail in a fast-moving work environment.
You have a way with words.

Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.

In addition, we offer competitive compensation and a robust benefits package, including:
Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education.
Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Mental Wellness Perks.
We offer access to mental health resources, such as self-care apps and seminars.
Medical, Dental, and Vision.
We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions.
Paid Time Off.
We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year.
Parental Leave.
Disability and Life insurance.

Sales Associate, Jewelry (Jewelry Consultant) - Austin, TX
Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer.
These team members assist our customers in finding their best jewelry match from our luxury product line.
By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
Curious about a day in the life?
The ideal candidate will be able to work a full-time schedule that includes weekend days.
This role is in-person at our Austin, TX location.
The targeted budget for this position is $19 - 21 per hour.
This compensation budget range may be adjusted at any time at the discretion of the company.
Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way.

This listing is sourced directly from Brilliant Earth's careers page and normalized into a canonical job model.