Argonne
University Programs Business Process Coordinator - Term
Lemont, IL USA · Mid · Contract
Sponsorship not specified$61k-$95kDetected 97 days ago
Data AnalysisData VisualizationLLMsExcelProcess ImprovementHRISCustomer SupportResearchCommunicationCollaborationTime ManagementOrganizational SkillsMicrosoft Office
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About the role
- Argonne National Laboratory is a U.S. Department of Energy National Laboratory conducting world-class research to address the nation's energy, environmental, and security challenges.
- We invite you to apply for the University Programs Business Process Coordinator position.
- With this opportunity, you will be a key contributor in the effort to take our business processes to the next level using AI and help to launch a suite of data visualizations to highlight our program success stories.
Responsibilities
- Interacts with fellow business staff and operations divisions across the Laboratory regarding student or faculty process inquiries to drive process efficiency and consistency
- Maintain internal and external web pages and content updates for University Programs
- Identify opportunities for process improvement and implement using automation and AI
- Contribute to the analysis of Program data and curate survey instruments and data visualizations that drive program improvement and growth
- Enhance and manage the university student and faculty data dashboards to ensure transparency and alignment with program reporting requirements
- Experience leveraging data systems and visualization tools to support program management, operational efficiency, decision-making, and reporting.
Requirements
- Strong organizational skills with excellent attention to detail and proficiency in data entry, data analysis and compliance oversight.
- Excellent written and verbal communication skills, time management, customer service and interpersonal skills required.
- Proficiency in using online application systems, cloud-based collaboration tools, and enterprise business systems, including experience with platforms such as Workday, PowerBI, and Argonne business systems.
- Advanced proficiency in Microsoft Office applications, including Excel for data analysis, reporting, dashboard development, and use of advanced formulas and functions.
Nice to have
- Department priorities include leveraging artificial intelligence capabilities to improve operational efficiency and effectiveness
- experience or familiarity with AI literacy concepts (e.g., AI for Operations), generative AI tools, and prompt engineering is preferred.
Compensation
- In this position, you will be responsible for facilitating the daily workflow and associated data collection for our University Student and Joint Appointment (Faculty) Programs which are comprised of approximately 2000 participants annually
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