Zocdoc
Senior Platform Engineering Manager
New York, NY; Silicon Valley, CA; USA Remote · Senior
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- We're here to give power to the patient.
- For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need.
- We want to make sure all of those doors open when patients are knocking.
Responsibilities
- A platform leader who finds deep satisfaction in building what other engineers build on, and in creating leverage across a portfolio.
- Technically strong enough to partner with engineers on architecture and system design, and disciplined enough to lead through managers, senior engineers, and staff engineers.
- Motivated by delivering business outcomes and energized by building inclusive, high-performing, psychologically safe teams.
- Lead, coach, and grow a portfolio of Platform Engineering teams through managers and senior/staff engineers, building leadership depth over time.
- Own Platform Engineering priorities, operating standards, and outcomes; translate technical leadership's direction for major bets into priorities, guardrails, and execution plans.
- Resolve cross-team trade-offs in sequencing, reliability, and operations while delegating detailed design and implementation to managers and staff engineers.
- Align engineering and cross-functional partners, unblock dependencies, hire exceptional leaders, and build an inclusive, high-performing, psychologically safe culture.
- 10+ years building and shipping software, with a strong foundation in Platform, Infrastructure, or Software Engineering.
Compensation
- Zocdoc is committed to fair and equitable compensation practices.
Benefits
- Own portfolio reliability and operational health by setting clear expectations, strengthening on-call practices, and driving learning from incidents.
Company info
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- You call again.
- In every other part of your life, you book in seconds.
- In healthcare, you're blocked.
- Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
- Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting.
- We don't want to own the front door to care; there isn't one.
- Fixing healthcare starts with fixing access to it.
- And we're still just getting started.
- Your Impact on our Mission
- At Zocdoc, you'll lead a portfolio of Platform Engineering teams that build backend platforms, AI development platforms, developer tooling, and shared services used across our engineering organization.
- You'll own the portfolio's multi-year strategy, priorities, sequencing, investment choices, organizational design, and outcomes; connecting platform work to engineering velocity, reliability, cost efficiency, and measurable business impact.
- You'll lead through managers and senior/staff engineers, building the organizational depth to scale beyond your direct involvement.
- You own Platform Engineering's priorities, sequencing, operating standards, and outcomes.
- You'll work directly with technical leadership to set the direction for major technical bets; you'll translate that direction into an executable portfolio plan, define implementation guardrails, and create the mechanisms for teams to own delivery.
- You'll partner with Engineering, Compliance, Security, and Infrastructure to align priorities, resolve cross-team trade-offs, drive adoption, improve operational health, and establish safe, effective AI-assisted and agentic development patterns within Platform Engineering.
- You'll enjoy this role if you are...
- Interested in responsibly applying AI-assisted and agentic development to improve software delivery, with clear guardrails and measurable gains in quality, reliability, and speed
- Comfortable holding breadth across developer platforms, CI/CD, cloud infrastructure, and shared services while keeping teams aligned around a coherent strategy.
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.