Enterfusion
Senior Systems Engineer / Technical Project Manager
Orlando, Florida, United States · Senior
Sponsorship not specified$95k-$120kDetected 48 days ago
Project ManagementBudgetingSystems EngineeringTCP/IPDNSFirewallLeadershipCommunicationSharePoint
About the role
- The Senior Systems Engineer / Technical Project Manager is responsible for leading multiple technical projects at the same time, designing practical technical solutions, supporting client technology planning, and providing hands-on technical execution across client environments. This is a client-facing MSP role for someone who is still actively technical
- and comfortable working directly in modern Microsoft, cloud, endpoint, networking, and security environments. This role is not intended to be a purely advisory, executive, or coordination-only position. The ideal candidate has recent hands-on experience implementing, troubleshooting, and improving client systems, while also being able to assess client
Responsibilities
- Solution Design and Technical Planning Design practical, secure, and scalable technical solutions for client environments.
- Translate solution designs into clear project scopes, technical plans, budgets, timelines, and implementation guidance.
- Work with engineers and technicians to resolve technical blockers and maintain project momentum.
- Validate that completed work meets scope, documentation, security, and quality expectations.
- Support technical escalations related to client projects, roadmap initiatives, and strategic remediation work.
- Client Technology Planning Support client technology reviews, roadmap discussions, budget planning, and strategic planning meetings.
Requirements
- Ability to make timely, informed decisions in a fast-paced technical environment.
- Strong troubleshooting skills and ability to assist directly with complex technical issues when needed.
- Ability to explain technical concepts clearly to business owners, executives, users, vendors, and internal technical teams.
- Experience with PSA, RMM, documentation, and project tools such as ConnectWise, HaloPSA, N-able, Hudu, IT Glue, Microsoft Planner, or similar platforms.
Nice to have
- This is a client-facing MSP role for someone who is still actively technical and comfortable working directly in modern Microsoft, cloud, endpoint, networking, and security environments.
- This role is not intended to be a purely advisory, executive, or coordination-only position.
- Recent hands-on experience within the last 2-3 years supporting, implementing, and designing modern IT environments.
- Experience designing practical technical solutions for client environments, including scoping requirements, identifying dependencies, evaluating risks, and planning implementation steps.
- Experience managing multiple technical projects at the same time, including competing timelines, dependencies, resources, risks, and client expectations.
- PMP certification strongly preferred.
- Prior MSP or multi-client IT services experience strongly preferred.
Compensation
- $95k-$120k
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