Reformation

Reformation

Quality Assurance Manager - Women’s Apparel (QA Import)

Los Angeles, CA

Sponsorship not specified$70k-$77kDetected 23 days ago
ExcelSupply ChainCommunicationNetSuite

About the role

  • Quality Assurance Manager - Women's Apparel
  • This is a report-driven role: you are managing quality outcomes mainly through analysis and vendor communication, not physical warehouse inspection.

Responsibilities

  • You'll also manage the 3-week audit plan and follow up on unscheduled vendor audits.
  • Fabric & Garment Testing (~11%): Manage the end-to-end testing process.
  • Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.
  • Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You'll coordinate inventory pulls, conduct measurement checks against original inspection results, and prepare samples/findings for executive review.
  • Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close out quality gaps.
  • We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA.
  • You make sound judgment calls independently, balancing quality and timelines - and you own those decisions.
  • You thrive in fast-paced environments and can manage multiple deadlines and hundreds of reports without breaking a sweat.
  • You manage your workload proactively, anticipate what's coming, and act before things become problems.
  • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world.

Requirements

  • Experience must include managing offshore vendor quality through third-party inspection and testing programs.
  • Documentation Savvy: Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports.
  • 4-6 years in Apparel Quality Control, QA, or Production.

Nice to have

  • Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits).
  • Candidates must demonstrate both garment and fabric expertise - fabric performance knowledge (colorfastness, shrinkage, seam strength) is required, not a plus.
  • Technical Mastery: Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits).
  • System Skills: Intermediate Excel proficiency (vlookups, pivot tables).

Skills

  • Intermediate Excel proficiency (vlookups, pivot tables).
  • Experience with NetSuite or PIM systems is a major plus.
  • Testing Knowledge: Familiarity with fabric performance standards (colorfastness, shrinkage, seam strength) and lab testing methods.
  • Education: Bachelor's degree (Textiles, Apparel Manufacturing, or Supply Chain) or equivalent professional experience.
  • Who You Are:

Compensation

  • At Reformation, we believe in transparency and equity when it comes to compensation.
  • For this role, the anticipated base salary range is $70,000 to $77,000 annually + 10% bonus eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.
  • This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions.
  • Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs.
  • Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.
  • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world.

Benefits

  • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
  • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
  • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
  • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Company info

  • Being naked is the #1 most sustainable option. We're #2.
  • Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.
  • We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.
  • None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
  • Being naked is the #1 most sustainable option.
  • Since 2009, we've been on a mission to bring sustainable fashion to everyone.
  • Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way.
  • Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is.
  • Basically, we're saving the Earth and looking damn good doing it.
  • We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.
  • None of this work is possible without the incredible people behind it.
  • We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
  • And starting right now, we want to do all that with you.

Equal opportunity

  • Reformation is proud to be an Equal Opportunity Employer.
  • Equal Opportunity Employer.
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This listing is sourced directly from Reformation's careers page and normalized into a canonical job model.