Gilead Sciences, Inc

Gilead Sciences, Inc

Associate Director, Vendor Relationship and Performance Management

United States - California - Foster City · Director

Sponsorship not specified$182k-$236kDetected 7 days ago
ExcelPerformance ManagementCommunicationCollaborationProblem SolvingCritical ThinkingPublic SpeakingAdaptabilityMicrosoft Office

About the role

  • Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations.
  • We believe every employee deserves a great leader.
  • People Leaders are the cornerstone to the employee experience at Gilead and Kite.

Responsibilities

  • Manage and support vendor performance management activities across assigned outsourced service areas within Development Operations, helping ensure alignment with delivery expectations and business priorities.
  • Support the development, maintenance, and ongoing optimization of departmental performance management tools and systems, including the KPI dashboard and the Vendor Issue Management System, with attention to data quality, relevance, and usability.
  • Prepare and deliver performance analytics and reporting for the assigned vendor base, translating performance data into actionable insights to support governance discussions and continuous improvement activities.
  • Partner with cross-functional development stakeholders to identify vendor performance risks, gaps, and trends; assess potential business impact; and support the development and execution of performance improvement plans.
  • Coordinate and support vendor performance governance and escalation processes, preparing materials, tracking follow-up actions, and helping drive timely resolution of operational and portfolio-level issues.
  • Provide clear, decision-ready insights and recommendations to internal stakeholders and vendor partners based on analysis of performance data, issue trends, and operational inputs.
  • Contribute to the design, implementation, and continuous improvement of vendor performance management processes, standards, and ways of working across the Development organization.
  • Support training, knowledge sharing, and adoption of vendor performance management best practices across teams.
  • Manage or contribute to cross-functional initiatives related to vendor performance and governance, engaging stakeholders across Development Operations and partner functions to deliver agreed outcomes.
  • Support the use of analytics and AI-enabled tools to enhance vendor performance insights, reduce manual analysis where appropriate, and strengthen proactive, data-driven governance.

Requirements

  • Bachelor's Degree and Ten Years' Experience
  • Masters' Degree and Eight Years' Experience

Nice to have

  • Experience managing or supporting vendor performance governance activities within clinical development, preferably across multiple vendor service categories.
  • Proficiency in Microsoft Excel, Word, PowerPoint, Copilot, and SharePoint.
  • Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives and holding them to account.

Skills

  • Applies critical thinking and data-driven analysis to identify risks, trends, and improvement opportunities.
  • Adaptability: Thrives in a fast-paced, complex environment with shifting priorities.
  • Accountability & Judgement: Takes ownership of assigned work, follows through on commitments, and escalates appropriately when needed.

Compensation

  • $182,070.00 - $235,620.00.
  • Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location.
  • These considerations mean actual compensation will vary.
  • This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.

Benefits

  • include company-sponsored medical, dental, vision, and life insurance plans*.
  • Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
  • We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Company info

  • At Gilead, we're creating a healthier world for all people.
  • Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
  • As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations.
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