Hypertherm

Hypertherm

Field Service Technician - Northeast

Richmond, VA, USA · Contract

Sponsorship not specified$60k-$99kDetected 34 days ago
SalesHRISPLC

About the role

  • Field Service Technician - Northeast Hypertherm Associates seeks a Field Service Technician to join our Waterjet team!
  • Traveling directly to our customer sites, you will represent our high-quality brand and be responsible for Waterjet equipment installation and configurations, through maintenance, troubleshooting, and repair.
  • This role is based in Pennsylvania, Virginia, New York, New Hampshire, or Massachusetts and requires living within one hour of an international airport.

Responsibilities

  • Travel to customer sites to support planned delivery events, uncrate and inventory OMAX equipment, determine equipment layout and permanent placement, assemble and connect sub-assemblies, perform system testing and repairs, and provide new equipment and accessory training, including post-installation follow-up.
  • Maintain timely, detailed, and analytical digital service records supported by photos and technical attachments and provide thorough feedback on product issues identified in the field.
  • Partner with the sales team as a technical expert during customer-facing trade show demonstrations and pre-sales visits.
  • Sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Skills

  • Travel flexibility: Able to adapt to frequent travel, use travel systems and airline apps effectively, and adjust plans on short notice.
  • Required Knowledge/Skills, Education, and Experience
  • HS Diploma or GED
  • 2 years of Field Technical Service or related field
  • 2+ years with Cutting Solutions product experience
  • Solid understanding of electrical, mechanical, and CNC/PLC system fundamentals
  • Fluency in English required
  • Required ability to hold a valid Driver's License in all 50 states
  • Preferred experience that differentiates you:
  • AS Degree (electrical or mechanical field)
  • Cutting Solutions operational and manufacturing assembly experience

Compensation

  • Collaborative, 100% employee-owned culture
  • Five days/year paid Community Service Time
  • Strong commitment to Environmental Stewardship
  • Stable, growing organization with a no-layoff philosophy
  • $59,697.00-$99,494.00 Annual This is the base pay range that an applicant can expect to make upon hire.

Benefits

  • Profit-Sharing and Employee Stock Ownership (ESOP)

Company info

  • Field Service Technician - Northeast
  • Hypertherm Associates seeks a Field Service Technician to join our Waterjet team!
  • Join us and add your technical mechanical field expertise to our team and ensure Hypertherm's Waterjet customers can get the trusted on-site service they count on with an investment in our Waterjet solutions.
  • Customers depend on Hypertherm's technical Field Service Team to understand their specific Waterjet cutting needs.
  • Upon hire, you will receive on-site field service training that provides a strong foundation in OMAX Waterjet machines.
  • As a Waterjet Field Service
  • At Hypertherm Associates, we are committed to building an inclusive diverse, flexible, and collaborative environment.
  • If our mission resonates with you, but you don't meet all posted requirements, we encourage you to still apply.

Equal opportunity

  • Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications.

Visa & Work Authorization

  • Sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

This listing is sourced directly from Hypertherm's careers page and normalized into a canonical job model.