Cisco

Failure Analysis Engineer

Maynard, Massachusetts, US · Full-time

Sponsorship not specified$78k-$99kDetected 1 day ago

Data AnalysisCisco

About the role

The application window is expected to close on: 07/20/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Meet the Team Join a team dedicated to performing failure analysis and debug of transceiver and optical engine multi-chip modules.
The team's focus is on increasing the accuracy, speed, and efficiency of failure analysis while delivering a high-quality customer experience.

As a Failure Analysis Engineer, you will perform hands-on debug and failure analysis of transceiver products and optical engine components to identify root causes and drive corrective actions.
You will replicate customer-reported failures, document technical findings, and contribute to customer-facing reports.
By collaborating across teams and using data to improve failure analysis processes, you will help increase operational efficiency, reduce future failures, and enhance the quality and timeliness of customer support.

Experience in failure analysis or sustaining engineering for high bit rate coherent optical transceivers, line cards, and/or terminal equipment.
Experience performing hands-on debug and failure analysis using electronic and optical test equipment.
Experience documenting technical findings and performing data analysis to determine root cause.

Familiarity with the application of coherent transceivers in optical networks.
Strong failure analysis techniques at the subsystem, component, and device levels.
Experience using oscilloscopes, pattern generators/error detectors, and electrical and optical spectrum analyzers.
Experience using data and metrics to improve failure analysis efficiency and reporting quality.
Strong documentation and technical reporting skills.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.
The applicable full salary ranges for this position, by specific state, are listed below:

Please see the Cisco careers site to discover more benefits and perks.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

$77,900.00 - $113,600.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisconians power the future.
We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale.
The depth and breadth of our technology doesn't just benefit our customers - it also means limitless opportunities for us to experiment and learn.
We understand the power each of our unique backgrounds bring when we work together.
Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life's best work.

This listing is sourced directly from Cisco's careers page and normalized into a canonical job model.