Opportunities

Opportunities

Web Content & Operations Manager

Montclair, NJ

Sponsorship not specified$86k-$90kDetected 6 days ago
Computer VisionAccessibilityStakeholder ManagementSEOGoogle AnalyticsHRHRISWordPressCommunicationCollaborationMentoring

About the role

  • Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years.
  • You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.
  • Job Description SUMMARY: Reporting to the Assistant Vice President for Strategic Distribution, the Web Content & Operations Manager oversees day-to-day content operations and performance for Montclair.edu and Inside.Montclair.edu.

Responsibilities

  • Manage the Web Producer, providing daily prioritization, quality oversight, coaching, and workload planning.
  • Own the web support intake process, including ticket triage, service standards, escalation path,s and recurring issue tracking.
  • Lead SEO and GEO strategy in partnership with the senior web developer, including on-page standards and technical coordination.
  • Create and maintain a content programming calendar for key pages (e.g., Montclair.edu homepage, About, priority landing pages).
  • Coordinate cross-team collaboration with UX and development peers to ensure content changes support experience strategy and platform performance.
  • Engage with and support the University's web content community (web editors and unit liaisons) through regular meetings, Slack, and email communication.
  • Performs other duties as assigned.
  • For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Requirements

  • Bachelor's degree in communications, marketing, digital strategy, or related field (or equivalent experience).
  • Minimum four years of experience managing web content operations, publishing, and optimization in a complex organization.
  • Demonstrated experience with WordPress and/or Drupal and strong knowledge of web publishing workflows and governance.
  • Strong SEO expertise, including on-page optimization, technical SEO collaboration, and performance monitoring.
  • Experience using web analytics tools (e.g., GA4) to identify trends and inform improvements.
  • Experience managing staff or leading day-to-day production work, including prioritization and quality control.
  • Strong stakeholder management skills and ability to translate feedback into action without derailing the roadmap.
  • Experience with GEO/AI search readiness (structured content patterns, entity clarity, content design for retrieval).
  • Familiarity with accessibility standards and content QA practices.
  • Experience managing homepage programming and high-traffic landing page performance.
  • Excellent writing/editing skills with proven ability to manage high-visibility institutional messaging.
  • Prior experience serving a higher education institution.

Compensation

  • $85,550.86-$89,830.20 Annually The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/
  • Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions.

Benefits

  • https://www.montclair.edu/human-resources/benefits/
  • Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate's relevant work experience, education, skills, and internal equity, when extending an offer.
  • Montclair State University values access and educational excellence.
  • The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.

Equal opportunity

  • EEO/AA Statement
  • Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.
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