Empire State Realty Trust

Empire State Realty Trust

Sr. AV Support Engineer, Empire State Building

New York, New York, United States · Senior · Contract

Sponsorship not specified$100k-$120kDetected 187 days ago
CybersecurityComplianceSalesforceExcelCustomer SupportSignal ProcessingControlsLeadershipAdaptabilitySharePointSarbanes-Oxley

About the role

  • include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service.
  • This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available.

Responsibilities

  • Operate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign)
  • Configure and manage Dante audio networking
  • Support Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems)
  • Deliver executive-level support for high-visibility events
  • Collaborate with IT/network teams on connectivity and cybersecurity
  • Manage tickets in Salesforce and AV projects in Monday.com
  • Document configurations, SOPs, and maintenance schedules
  • Support and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths
  • Perform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems
  • Provide technical assistance to support a wide range of ESBO events (i.e.

Requirements

  • Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently

Nice to have

  • Medialon show control systems (preferred)
  • Barco Overture automation & scheduling (preferred)
  • Audio DSP & Control:Q-SYS design, configuration, and control (required)
  • scripting & advanced integration (preferred)
  • Biamp Tesira DSP configuration (required)
  • certification (preferred)
  • XLR-based audio systems, signal flow, and troubleshooting (required)
  • Shure wireless microphone systems setup and coordination (required)

Compensation

  • This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Benefits

  • This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
  • We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent.
  • ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

Company info

  • COMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets.
  • ESRT's flagship Empire State Building, the "World's Most Famous Building," features its iconic Observation Deck, ranked the #1 Top Attraction in New York City for the fifth consecutive year in
  • In addition, ESRT employees embody our Company Culture & Success Factors -
  • We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors.

Equal opportunity

  • ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.
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This listing is sourced directly from Empire State Realty Trust's careers page and normalized into a canonical job model.