Tech3pillars Technologies

Tech3pillars Technologies

Data Scientist Contact Center & IVR Analytics

Johnston, Rhode Island, USA · Contract

Sponsorship not specifiedDetected 71 days ago
PythonSQLAWSGCPAzureCloud PlatformsMachine LearningSparkData EngineeringData ScienceData VisualizationNLPStatisticsCisco

About the role

  • Job Title: Data Scientist Contact Center & IVR Analytics Location: Johnston, RI Job Type: Contract / Full-Time Experience Required: 8+ Years Description: Required Skills Strong experience in Data Science, Machine Learning, and Statistical Modeling Hands-on experience with Contact Center technologies and IVR systems Experience with contact center platforms
  • such as: Genesys NICE Five9 Cisco UCCE/UCCX Amazon Connect Avaya Experience with IVR configuration and call flow analysis Strong proficiency in: Python SQL R (preferred) Spark/PySpark Experience with data visualization tools: Power BI Tableau Looker Knowledge of NLP, speech analytics, and conversational AI Experience with cloud platforms: AWS Azure Google

This listing is sourced directly from Tech3pillars Technologies's careers page and normalized into a canonical job model.