Embryriddle

Embryriddle

Temporary Admissions Counselor

Daytona Beach, FL · Contract

Sponsorship not specifiedDetected 5 days ago
Computer VisionCRMCustomer SupportCommunicationCritical ThinkingOrganizational Skills

About the role

  • Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Temporary Admissions Counselor to provide visionary leadership.
  • Embry-Riddle Aeronautical University's Worldwide Campus is hiring an admissions counselor (temporary role).
  • This position is located at our headquarters in Daytona Beach, Florida.

Responsibilities

  • Participates as a team member and supports our team environment.
  • This individual will work with the Senior Admissions Counselors and team of admissions counselors to support application processing.
  • They will be responsible for updating our student information system with relevant data that allows the documents to be processed.

Requirements

  • Bachelor's degree.
  • 1-3 years of work related experience
  • Required skills, knowledge, abilities:
  • may also include analyzing applications for accuracy, determining documentation required for admission and evaluation purposes, the ability to read and interpret a wide variety of transcripts and military documentation.
  • The admissions counselor may also be required to communicate with applicants via email, phone and SMS/text message.
  • In this role, the admissions counselor must be quick to learn new systems, to include our Campus Solutions student information system, Imaging System, CRM System, and be proficient in Microsoft Teams.
  • Qualifications
  • Bachelor's degree. Area of study: Education, Business, or other related field.

Skills

  • Excellent verbal and written communication skills with the ability to effectively communicate with varied constituencies
  • Ability to exercise good judgment
  • Ability to represent university in a professional manner
  • Possess a level of comfort with complexity and ambiguity
  • Willingness to learn
  • Provide excellent customer service to students, co-workers, staff, faculty and others
  • Ability to contribute to a team environment
  • Develop cooperative working relationships
  • Resourcefulness
  • Initiative and flexibility
  • Sense of humor
  • Excellent organizational skills

Compensation

  • The Worldwide Campus admissions office handles approximately 17,000 applications annually and more than 30,000 supporting documents annually for 110+ Worldwide and Online campus locations.

Benefits

  • Expertise in admissions processing/higher education and general knowledge of other enrollment management areas, to include Financial Aid, Veterans affairs, the Registrar, etc… is beneficial to the role.
  • Position requires knowledge of and enthusiasm for the University's mission and niche in higher education; admissions counselor supports excellence in student service at every opportunity.
  • They will help update an applicant's To Do List, enter education/transcript data, and assign relevant communication.

Company info

  • For nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs.
  • With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
  • Today, our faculty, researchers and professiona l staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering.
  • Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
  • Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job.
  • Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace.
  • We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment.
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This listing is sourced directly from Embryriddle's careers page and normalized into a canonical job model.