Copeland

Copeland

Manufacturing IT Systems Support Analyst

Sidney, OH, USA · Contract

Sponsorship not specifiedDetected 11 hours ago
CybersecurityCustomer SupportLeadershipCommunicationCollaborationProblem Solving

About the role

  • We protect temperature-sensitive goods throughout the cold chain.
  • And we bring comfort to people globally.
  • Join our team and start your journey today!

Responsibilities

  • Our employee resource groups play an important role in culture and community building at Copeland.

Skills

  • Associate degree in Information Technology, Computer Science, or related field preferred.
  • Knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
  • Experience supporting printers, scanners, wireless networks, and industrial devices.
  • Understanding of cybersecurity principles and best practices.
  • Legal authorization to work in the United States
  • Sponsorship will not be provided for this position.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and manage multiple priorities.
  • Strong attention to detail and documentation skills.
  • Ability to work in a fast-paced manufacturing environment.
  • Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Benefits

  • Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
  • We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
  • If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com

Company info

  • We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
  • Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
  • If you are an Information Technology professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our Sidney, Ohio location, you will support and maintain the technology systems that keep production running efficiently, including computer systems, network equipment, manufacturing technology, and end-user devices. If you have experience troubleshooting hardware, software, or network issues and are passionate about delivering hands-on technical support, this role offers the opportunity to make a direct impact on plant operations and business success.
  • Provide hands-on support, troubleshooting, and maintenance for desktops, laptops, mobile devices, printers, and plant network infrastructure.
  • Support production and manufacturing systems by resolving hardware, software, connectivity, and system performance issues.
  • Partner with engineering, maintenance, and operations teams to ensure reliable performance of manufacturing technology and business systems.
  • Deliver technical support to plant personnel, manage help desk requests, and train users on approved technology solutions.
  • Support cybersecurity and compliance efforts, including user access management, security monitoring, and vulnerability remediation.
  • Assist with IT projects, asset management, system upgrades, equipment installations, and deployment of new technologies.
  • We are a global climate technologies company engineered for sustainability.
  • We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.
  • Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Equal opportunity

  • Employer
  • Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
  • Copeland is an Equal Opportunity/Affirmative Action employer.
  • All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.

Visa & Work Authorization

  • Copeland will only employ those who are legally authorized to work in the United States.
  • This is not a position for which sponsorship will be provided.
  • Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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This listing is sourced directly from Copeland's careers page and normalized into a canonical job model.