Instacart

Instacart

Account Manager II

United States - Remote · Mid · Contract

Sponsorship not specified$101k-$107kDetected 7 days ago
Data VisualizationSEMSalesforceSalesAccount ManagementExcelRecruitingCadenceLeadershipOrganizational Skills

About the role

  • The Advertiser Success Team is a collaborative, empowered and solution-oriented team focused on being customer obsessed with CPG advertisers.
  • Acts as the voice of the customer, proactively advocate product enhancements to internal stakeholders

Responsibilities

  • Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward.
  • Under the Advertiser Success Team, the Campaign Management and Account Management teams create, manage, and grow ecommerce campaigns through sharing reporting and insights with advertisers.
  • Collaborate with the Sales Team to build trusted CPG Client and Agency relationships
  • Builds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectiveness
  • Fluent in creating full funnel media mix strategies with alignment to partner objectives
  • Lead CPG cadence calls utilizing data visualization to present a story around campaign performance
  • Contributes in gap to goal planning and manages quota over multiple business units
  • Actively engage in Advertiser Success team activities including opportunities to lead projects and participate in team wide programs

Requirements

  • Eloquent in objection handling with the ability to influence advertisers and set direction against multiple stakeholders
  • Serve as a product expert, has deep understanding of ad products with the ability to communicate how products operate and serve to advertisers
  • Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
  • Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role
  • Offers may vary based on many factors, such as candidate experience and skills required for the role.

Nice to have

  • Undergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred)

Skills

  • High attention to detail, exceptional organizational skills and creative problem solver

Compensation

  • This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.

Benefits

  • Internally champion and provide the vision for the Quarterly Business Review; present campaign insights to CPGs with an analytical mindset
  • We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
  • Learn more about our flexible approach to where we work.

Company info

  • We're transforming the grocery industry
  • At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together.
  • Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events.
  • We are looking for an experienced Account Manager who can support and drive high valued performance results for Instacart's ad products through optimizations and upsells while communicating the value of Instacart to partners.

This listing is sourced directly from Instacart's careers page and normalized into a canonical job model.