Whistler Platinum Jobs

Owner Services Coordinator

Whistler, Canada

Work authorization required$55k-$60kDetected 27 days ago

AccountingCommunicationCollaborationTime ManagementAdaptabilityOrganizational SkillsMicrosoft Office

About the role

Role Summary Whistler Platinum is seeking a highly organized, detail-oriented, and service-driven Owner Services Coordinator to join our team.
This role is integral to delivering exceptional home care standards and providing a seamless, elevated ownership experience for our homeowners.
You will be responsible for supporting a portfolio of, ensuring each home is impeccably maintained, thoughtfully prepared, and aligned with homeowner expectations.

Operational Collaboration: Review upcoming arrivals and collaborate with internal teams to address outstanding maintenance or operational items.
Documentation: Maintain accurate homeowner profiles, preferences, and property documentation.
Calendar Management: Manage property calendars in collaboration with homeowners, ensuring alignment with personal use and rental availability.
Support & Reporting: Assist with month-end processes, reporting, and owner communications.
Maintain internal tracking tools, including owner arrival reports and office calendars.
Special Projects: Support the Director of Owner Relations with special projects and administrative initiatives.
Strata Relations: Liaise with strata managers regarding building operations, capital projects, amenity access, and updates.
Communication: Excellent communication skills with a natural ability to build trusted relationships.
Adaptability: Ability to manage multiple priorities and adapt in a fast-paced environment.
Review upcoming arrivals and collaborate with internal teams to address outstanding maintenance or operational items.

You must be legally eligible to work in Canada.
Long-term Whistler commitment required with a minimum of 2 years commitment.
Requirements Work Authorization: You must be legally eligible to work in Canada.
Commitment: Long-term Whistler commitment required with a minimum of 2 years commitment.

Proficiency with Microsoft Office and property management systems is a strong asset.
Benefits & Perks Competitive Salary: $55k - $60k based on experience.
Mountain Lifestyle: Whistler Blackcomb season pass or recreational spending account.
Wellness: Annual Health & Wellness spending allowance.
Assist with month-end processes, reporting, and owner communications.

Founded in 2000, Whistler Platinum is an exclusive property management and luxury accommodation company, providing homeowners with unrivaled property management and guests with exceptional accommodation, vacation planning, and personalized concierge services.
Our mission is to go above and beyond, making homeownership easy and our guests' vacations memorable.
Working closely with our Maintenance, Operations, and Owner Relations teams, as well as external strata partners, you will help uphold the high standards that define the Whistler Platinum experience.
This is an excellent opportunity for a motivated professional looking to grow within a dynamic and collaborative environment, with the potential to expand both your portfolio and responsibilities over time.
A collaborative and supportive team with regular staff events and team-building outings.
We are unable to assist with Canadian work authorization.

This listing is sourced directly from Whistler Platinum Jobs's careers page and normalized into a canonical job model.