Understood Care

Understood Care

Billing and Collections Specialist

Irvine, California · Full-time

Sponsorship not specified$26k-$33kDetected 10 days ago
CommunicationOrganizational SkillsAccounts PayableClaims Management

About the role

  • We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies.
  • Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
  • Position Overview Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist.

Responsibilities

  • Identify billing discrepancies and support resolution efforts
  • Manage accounts receivable and follow up on outstanding balances
  • Support reconciliation of payments and remittance posting
  • Administrative Support
  • Maintain organized billing records and documentation
  • Collaborate with internal teams to ensure accurate provider and patient data
  • Support process improvements to strengthen billing workflows

Requirements

  • Strong understanding of working with in house built systems
  • Familiarity with payer portals and claims management processes
  • 5 years of experience in healthcare billing and collections
  • Strong attention to detail and organizational skills
  • Ability to manage multiple deadlines independently
  • Excellent written and verbal communication skills
  • Experience with healthcare administration systems is a plus
  • Competitive hourly pay ($26-$33/hour)
  • Full-Time position in office in Irvine, CA
  • Collaborative and mission-driven team environment

Compensation

  • $26-33 per hour (based on experience)

Benefits

  • Collections & Reimbursement
  • Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults.
  • This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement.

This listing is sourced directly from Understood Care's careers page and normalized into a canonical job model.