Understood Care
Billing and Collections Specialist
Irvine, California · Full-time
Sponsorship not specified$26k-$33kDetected 10 days ago
CommunicationOrganizational SkillsAccounts PayableClaims Management
About the role
- We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies.
- Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
- Position Overview Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist.
Responsibilities
- Identify billing discrepancies and support resolution efforts
- Manage accounts receivable and follow up on outstanding balances
- Support reconciliation of payments and remittance posting
- Administrative Support
- Maintain organized billing records and documentation
- Collaborate with internal teams to ensure accurate provider and patient data
- Support process improvements to strengthen billing workflows
Requirements
- Strong understanding of working with in house built systems
- Familiarity with payer portals and claims management processes
- 5 years of experience in healthcare billing and collections
- Strong attention to detail and organizational skills
- Ability to manage multiple deadlines independently
- Excellent written and verbal communication skills
- Experience with healthcare administration systems is a plus
- Competitive hourly pay ($26-$33/hour)
- Full-Time position in office in Irvine, CA
- Collaborative and mission-driven team environment
Compensation
- $26-33 per hour (based on experience)
Benefits
- Collections & Reimbursement
- Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults.
- This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement.
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