Remitly

Remitly

Senior Analyst, Customer Success

Seattle, Washington United States · Senior

Sponsorship not specified$132k-$165kDetected 4 hours ago
SQLData ScienceData VisualizationStatisticsA/B TestingCustomer SuccessCustomer SupportResearchExperimental DesignCollaborationProblem Solving

Stay score

odds of building a lasting career here

57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

Personalize to your clock →

Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 37 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 95%

Of 19 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 485 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

No reports yet — be the first to help the next applicant.

About the role

  • Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward.
  • We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation.
  • If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

Responsibilities

  • You will partner with program and product managers, engineers, and fellow analysts.
  • You will become an expert in support experiences at Remitly - what is the customer experience, why do they need support, what support did they receive, the data we produce along the way.
  • Become an expert in customer support experiences, defining and measuring success
  • Partner closely with Product Managers and Program Managers to generate insights and analyses that influence both product and process design
  • Simultaneously and independently manage multiple strategic initiatives while ensuring deadlines are met and the desired business impact is achieved
  • Experience in statistical experimentation methods, such as A/B testing and experimental design

Requirements

  • Degree in Statistics, Mathematics, Computer Science, Operations Research, Engineering, Economics, or related fields.

Compensation

  • The starting base salary range for this position is typically $132,000-$165,000.
  • In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan.
  • Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Benefits

  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education

Company info

  • Remitly is an E-Verify Employer At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
  • At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them.
  • Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind.
  • You will use this expertise, your analytical talents, and your partnerships to help Remitly both scale our business and deliver better support experiences to customers.
  • At Remitly, we believe that true innovation sparks when we come together.
  • At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Apply directly at Remitly →Create a free account for alerts like thisView Remitly immigration profile

This listing is sourced directly from Remitly's careers page and normalized into a canonical job model.