Fairstone
Sr. Representative, Collections
Montreal, Quebec · Senior · Full-time
Sponsorship not specifiedDetected 22 days ago
CommunicationMicrosoft Office
About the role
- Provide excellent service while ensuring exceptional results in the collection of financial loans.
- Contact past due customers through the appropriate channeling methods, request and negotiate payment arrangements within authorized limits, and send correspondence to collection customers.
- Assess and mitigate risk by referring accounts for further action.
Responsibilities
- Use company specific policies and procedures to maintain and coordinate firm payment recovery.
Requirements
- You are tech savvy and know your way through Microsoft Office Suite and Outlook.
- You are available to work alternating Saturday shift (2 Saturdays a month)
Nice to have
- https://www.linkedin.com/company/fairstone/mycompany/
- If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
- Fairstone is an equal opportunity employer.
- Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities.
Skills
- Education Assistance Program and Fairstone Academy for training and skill development.
Benefits
- Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
- Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life's big moments.
- Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- On-Site Fitness: Gym access at our London and Montreal offices.
Company info
- Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden Park and Fig.
- Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
- Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.
- Eden Park: Eden Park Inc. ("EdenPark") is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.
- Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
- Over the years, our brand family has grown.
- In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden Park and Fig.
- Together, we are the leading alternative lending bank in Canada.
- We have the collective experience and expertise to better serve our customers and foster our partners' growth.
- With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
- Eden Park: Eden Park Inc. ("EdenPark") is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars.
- Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.
- Join Eden Park as a Senior Collections Representative reporting to Joe Bottoni, and be part of our talented and growing team!
- We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
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This listing is sourced directly from Fairstone's careers page and normalized into a canonical job model.