Moss Adams

Moss Adams

Manager, Participant Services

USA PA Clarks Summit

Sponsorship not specified$67k-$111kDetected 3 days ago
AccountingExcelRecruitingCustomer SupportLeadershipCommunicationMicrosoft Office

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.
  • Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients.
  • Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients.

Responsibilities

  • Build and maintain strong client relationships by understanding needs, expectations, and priorities.
  • Manage escalated client issues with professionalism, sound judgment, and a solutions-oriented approach.
  • Support client retention and growth by identifying evolving needs and opportunities to provide additional value.
  • Orchestrate and facilitate ongoing client stakeholder servicing/relationship reviews as well as the delivery of pertinent service support information (reports, snapshots, updates, etc.)

Requirements

  • Bachelors Degree
  • The candidate will maintain proficiency with MS Office, specifically intermediate/advanced Excel, Outlook, and Word
  • The ideal candidate will have 5 years' experience in the Benefits Administration, Insurance, Customer Service, Information Processing and/or Human Resource-related fields, and will be able to demonstrate past success in a supervisory and/or client relationship capacity
  • The candidate will demonstrate fair, objective leadership qualities to compliment a strong, professional presence both internally and externally
  • The candidate will possess exceptional verbal (interpersonal, small group) and written customer service skills
  • The candidate will bring strong organizational qualities and be capable of maintaining poise under pressure
  • Hybrid work arrangement-3 days per week at our Clarks Summit office

Compensation

  • Coordinate all aspects of the client's major enrollment initiatives, particularly the annual enrollment effort.

Equal opportunity

  • Baker Tilly is an equal opportunity/affirmative action employer.
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