acceldata

Product Support Engineer - Hadoop

United States · Junior

Sponsorship not specified$80k-$100kDetected 93 days ago

PythonScalaBashLinuxKafkaSparkLLMsExcelHRIS

About the role

We're seeking someone who can flex across both EST and PST time zones.
This role also includes weekend coverage, so a willingness to adjust working hours as needed is important.

Troubleshooting: Provide tier-2/3 support for data or performance issues in Hadoop clusters across the entire technical stack.
Migration: Lead product support during ODP Hadoop migrations and upgrades, ensuring post-migration stability, addressing upgrades, and evolving technical hurdles.
Optimization: Design and optimize distributed Hadoop-based applications to ensure low-latency, high-throughput performance for big data workloads.
Provide tier-2/3 support for data or performance issues in Hadoop clusters across the entire technical stack.
Lead product support during ODP Hadoop migrations and upgrades, ensuring post-migration stability, addressing upgrades, and evolving technical hurdles.
Design and optimize distributed Hadoop-based applications to ensure low-latency, high-throughput performance for big data workloads.
As a Product Support Engineer, you will own complex customer environments, mentor junior team members, and drive the reliability of Hadoop and Spark-based data processing systems.

Technical proficiency in core hadoop services (HDFS, YARN, and Hive/Impala) and good working knowledge of Kafka, NiFi, Ambari, and Cloudera Manager internals.
Extensive experience in troubleshooting and debugging hadoop components,
Strong desire to tackle complex technical problems in Hadoop and proven ability to do so with little or no direct daily supervision.
Good to have proficiency in Python, Bash, or Scala for system automation and performance monitoring.

Flexible PTO Plan
Up to 100% employer-paid benefits for health, dental, and vision coverage for specific plans

Acceldata is the market leader in Enterprise Data Observability.
Founded in 2018 and backed by top investors including Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures, we are a Series-C funded company headquartered in Silicon Valley.
Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey's, Dun & Bradstreet, and many more.
Our Enterprise Data Observability Platform-the first of its kind-helps enterprises build and operate world-class data products by ensuring data is reliable, trusted, and ready to power today's most critical technologies, including AI, LLMs, Analytics, and DataOps.
Becoming part of the team that coined the term "Data Observability"!

Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey's, Dun & Bradstreet, and many more.

This listing is sourced directly from acceldata's careers page and normalized into a canonical job model.