Canyon Aeroconnect

Canyon Aeroconnect

Sales Engineer

Prescott, Arizona · Contract

Sponsorship not specified$35k-$50kDetected 36 days ago
SalesOnboardingCustomer SupportLeadershipCommunication

About the role

  • The ideal candidate demonstrates strong technical aptitude, customer engagement capability, business awareness, and long-term leadership potential with the ability to grow into broader commercial and Business Unit leadership responsibilities over time.

Responsibilities

  • Customer Support
  • Support customer onboarding, installation activities, troubleshooting, and operational integration of Canyon products
  • Drive customer satisfaction through responsive technical support, proactive communication, and effective issue resolution
  • Identify unmet customer needs and help develop actionable product improvement opportunities, technical requirements, and business cases
  • Coordinate with engineering, operations, customer service, and Business Unit leadership to support execution of customer-driven solutions
  • Support customer compliance, technical documentation, and operational support requirements as needed
  • Support development and continuous improvement of customer training materials, procedures, and operational documentation
  • Coordinate cross-functional activities to support customer commitments, product implementation, troubleshooting, and issue resolution

Requirements

  • This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
  • Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications.
  • Ability to travel domestically and internationally up to 35-50% as required for customer visits, installations, trade shows, training, and business support activities
  • Develop customer familiarity, operational proficiency, and long-term product adoption for Canyon systems and products

Nice to have

  • Bachelor's degree in engineering, technical discipline, business, or related field preferred
  • Technical degree strongly preferred, but equivalent technical experience and demonstrated commercial aptitude will be considered for the right candidate
  • 3-5 years of experience in engineering, applications engineering, technical sales, customer support, or aerospace-related roles preferred
  • Interest in customer-facing commercial leadership and long-term Business Unit development preferred
  • Experience in aerospace, defense, manufacturing, or technical product environments preferred

Compensation

  • $35k-$50k

Company info

  • Canyon AeroConnect stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems.
  • Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications.
  • Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning.
  • Role purpose (position scope):
  • Reporting to the International Sales Manager and aligned to a specific Business Unit, the Sales Engineer is a customer-facing technical and commercial role responsible for supporting customer applications, product implementation, technical training, and Business Unit growth initiatives.
  • The Sales Engineer serves as a primary technical interface between customers and Canyon's internal teams, helping customers successfully integrate, operate, and maintain Canyon products while identifying opportunities to improve customer capability, operational performance, and long-term business growth.
  • The Sales Engineer plays a critical role in understanding customer operations, identifying met and unmet customer needs, and translating customer feedback into actionable product improvement opportunities, business cases, and operational requirements.
  • This role works closely with Business Unit leadership, engineering, operations, and customer service teams to support customer-driven solutions, troubleshoot installation and operational issues, and improve the overall customer experience throughout the product lifecycle.
  • The Sales Engineer is expected to build strong customer relationships through technical expertise, responsiveness, training leadership, and operational support.
  • This role also supports customer growth initiatives, opportunity development, and account management activities aligned to Business Unit objectives.
  • Serve as a primary technical point of contact for assigned customers, aircraft platforms, and Business Unit activities
  • Build strong working relationships with customers, operators, maintenance personnel, and technical teams

Equal opportunity

  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Canyon AeroConnect is an Equal Opportunity Employer and federal contractor committed to affirmative action.
  • As a federal contractor, we take affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans.
  • If you require reasonable accommodation to complete the

Visa & Work Authorization

  • This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C
Apply directly at Canyon Aeroconnect →Create a free account for alerts like thisView Canyon Aeroconnect immigration profile

This listing is sourced directly from Canyon Aeroconnect's careers page and normalized into a canonical job model.