TransPerfect

TransPerfect

Customer Services Representative (VDR)

Toronto, Ontario, Canada

Sponsorship not specifiedDetected 4 days ago
Communication

About the role

  • Location & Availability • Based in or near Toronto and able to commute to TransPerfect's Toronto office daily. • Available to work either 9 AM to 6 PM or 10 AM to 7 PM, depending on the vacancy.

Responsibilities

  • The Customer Services Representative reports directly to the Customer Services Director and is responsible for providing high-quality technical and operational support to clients and users.
  • The CSR helps users navigate the VDR platform, resolves support queries, assists with client training, supports key VDR workflows, and ensures a professional, responsive, and accurate service experience.

Requirements

  • Investigates user issues, gathers the required details, and escalates technical matters internally where needed.

This listing is sourced directly from TransPerfect's careers page and normalized into a canonical job model.