One80 Intermediaries
Director of Operations
Remote - Pennsylvania · Director
Sponsorship not specified$65k-$87kDetected 30 days ago
AccountingLeadershipCommunicationUnderwriting
About the role
- We're seeking a Director of Operations to take ownership of the operational backbone of a growing insurance program manager with delegated underwriting authority.
- The right person is organized, driven, and comfortable stepping into complex projects and taking ownership.
- This is a hands-on leadership role with broad visibility and significant room to grow with the business.
Responsibilities
- Lead and manage overseas outsourcing partners responsible for submission clearance, rating, endorsement processing, and other policy administration functions; set expectations, track performance, and improve workflows.
- Oversee and develop a small internal operations team handling policy servicing, agency appointments, and licensing.
- Act as the operational hub across underwriting, claims, administrators, and leadership to resolve issues and create process clarity.
- Demonstrated ability to manage multiple priorities, learn quickly, and drive accountability across vendors and teammates.
- Strong communication skills and confidence interacting with senior leadership, carriers, regulators, and external partners.
- This role is at the center of the business, working across underwriting, carriers, regulators, vendors, and parent company support teams to manage operations efficiently while identifying opportunities for improvement.
Nice to have
- Bachelor's degree preferred but not required.
- Demonstrated initiative, reliable execution, and tangible outcomes are prioritized.
- 7 years of experience in insurance operations, underwriting support, compliance, program administration, or a related operational role.
- High-potential candidates with less direct experience but strong performance in complex environments will be considered.
Compensation
- $64,800 - $86,736.20 Annual
- The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
Company info
- One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.
- For more information, please visit one80.com or if you have any questions about this posting, please contact one80careers@one80.com.
- One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance.
- With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks.
- The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.
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This listing is sourced directly from One80 Intermediaries's careers page and normalized into a canonical job model.