Air Apps

Community Manager

San Francisco

Sponsorship not specifiedDetected 278 days ago

Social Media MarketingCommunication

About the role

This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.

Develop and execute community engagement strategies to grow and support user communities.
Manage and moderate forums, social media groups, and user discussion platforms.
Collaborate with marketing, product, and support teams to ensure a seamless user experience.
Monitor and analyze community engagement metrics to optimize strategies.
Develop and maintain community guidelines and policies to ensure a safe and welcoming space.

Around 3+ years of experience in community management, social media management, or customer engagement.
Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience with community-building tools and analytics platforms.
Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
Experience planning and executing community-driven events or initiatives.
Ability to analyze engagement data and adjust strategies accordingly.
Experience in fast-paced digital environments with a user-centric mindset.

At Air Apps, we believe in thinking bigger-and moving faster.
We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live.
Born in Lisbon, Portugal in 2018-and now with offices in both Lisbon and San Francisco-we've remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference.
Here, you'll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management-and change lives along the way.

This listing is sourced directly from Air Apps's careers page and normalized into a canonical job model.