Integritymarketing
Customer Service Representative
Clearwater, FL
Sponsorship not specifiedDetected 12 days ago
Customer SupportCommunicationMicrosoft Office
About the role
- Provide prompt, courteous customer service, which meets or exceeds service standards.
- Utilize applicable policy forms, insurance law and internal procedures to answer inquiries and process requests from customers.
- Primary Responsibilities: other duties may be assigned as necessary:
Responsibilities
- Document all calls while in progress using the online documentation program.
- Up to 2 years of proven customer support experience
- We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
- Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.
Requirements
- Primary Skills & Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Familiarity with Microsoft Office products
- Ability to adapt and respond to different types of people and tasks
- Reliable transportation and the ability to be punctual and dependable
Nice to have
- Insurance background preferred
Skills
- About Insurance Administrative Solutions
- expertise, leverage emerging technologies, and streamline operations.
- Strong phone contact handling skills and active listening
- Excellent communication and documentation skills
Compensation
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Benefits
- to help people protect their life, health and wealth so they can prepare for the good days ahead.
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
- Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products.
- Fully document policy file or image system with all related material to leave a clear and concise audit trail.
Company info
- Transfer or refer misdirected calls to the appropriate individual, department or offices outside the company, using approved transfer and referral techniques.
- Produce correspondence to customers using approved letters. Fully document policy file or image system with all related material to leave a clear and concise audit trail.
- Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.
- Produce correspondence to customers using approved letters.
Equal opportunity
- Equal Opportunity employer.
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This listing is sourced directly from Integritymarketing's careers page and normalized into a canonical job model.