Skyzone

Part Time Team Lead $13-15/hr

Knoxville, TN · Part-time

Sponsorship not specifiedDetected 10 hours ago

LeadershipCommunicationMentoringMicrosoft Office

About the role

As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country.
You'll rotate through key operational areas - Sales & Service, Parties & Events, and Food & Beverage/Facilities - gaining real responsibility, leadership experience, and the skills to run a shift like a pro.
No need to be a fully developed manager just dependable, driven, and ready to learn.

Responsibilities

Team Leads are future leaders in training.
You help create a positive park culture by showing up with energy, integrity, and care.
You set the tone for the team, support park operations in real time, and step into leadership moments that help everyone succeed.
This isn't about having it all figured out - it's about having the drive to grow, the awareness to improve, and the character to lead with trust.
If you're ready to make an impact, grow your skills, and lead with heart, we'd love to have you on the team.

Requirements

Success in this role starts with the right mindset, the drive to lead, and a solid foundation. Here's what that looks like:
comfortable learning new platforms as needed.
A hands-on, team-first mindset, you're quick jump in where needed and support others without being asked.
A strong sense of personal ownership, you show up prepared, follow through on responsibilities, and lead by example.

Nice to have

You must be at least 18 years of age or older.
Minimum of 2 years of progressive experience in operations or guest-facing roles, ideally in a fast-paced environment.
Prior supervisory or leadership experience.
Background in retail sales, food & beverage, amusement/entertainment, or recreation strongly preferred.
Basic proficiency with technology, including point-of-sale (POS) systems and tools like Microsoft Office Suite and Teams
Availability to work evenings, weekends, and holidays when the park (and the magic) is most alive.
Reliable, self-motivated, organized, and eager to grow into higher levels of responsibility.
Strong interpersonal and communication skills with the ability to motivate, coach, and positively influence others.

Compensation

Compensation range is $13-15/hr based on qualifications, experience, and performance.

Benefits

Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.

Company info

Act as Manager on Duty (MOD) when GM/OM are not present, ensuring operational excellence, safety compliance, and team accountability.
Provide proactive, on-the-floor leadership by coaching, supporting, and delegating to Team Members across all departments.
Step into any operational area as needed (Programs, Café, Front Desk, Events, etc.) to maintain seamless guest experiences and operational flow.
Deliver timely communication of guest issues, operational challenges, or safety concerns to the Management Team.
Drive membership and program sales by engaging guests, identifying opportunities, and promoting park offerings.
Create memorable guest interactions by modeling service excellence and mentoring Team Members in customer engagement.
Enforce all safety policies and complete incident reports when necessary.
Ensure all opening, closing, and shift procedures are executed with consistency and accuracy.
Maintain cleanliness and operational readiness of the park throughout the shift.
Sales & Service Lead
Drive front desk performance and membership sales while delivering service excellence.
Lead guest interactions with a focus on Sky Zone's "WOW" service standards.
Coach team members to maximize conversions and deliver consistent guest satisfaction.
Parties & Events Lead
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level.
We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger.
Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
Team Lead is a hands-on, early-leadership role built for high-potential individuals ready to step up.
You're the kind of person who shows up, jumps in, and sets the tone.
When senior leaders aren't on-site, we'll count on you to step in as Manager on Duty (MOD) and keep the park running strong.
You lead from the floor and set the tone for your team by jumping in and helping the park run at its best.
You'll grow your skills and make a real impact by delivering excellence in these key areas:
Leadership & Operations
Guest Experience & Sales

Equal opportunity

CircusTrix and its brands are proud to be equal opportunity employers.
equal opportunity employers.

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This listing is sourced directly from Skyzone's careers page and normalized into a canonical job model.