Klick
Director, Consulting
Toronto, Ontario, Canada · Director
Sponsorship not specifiedDetected 21 days ago
AccessibilityProcess ImprovementCommunicationCollaborationMentoringPublic Speaking
About the role
- The team applies strategic rigor to real-world problems.
- They help organizations navigate change with clarity and confidence.
- This is vacancy is for a backfill here at Klick Health.
Responsibilities
- Develop omnichannel and digital transformation strategies across HCP and patient audiences that align to client business goals, brand priorities, and measurable outcomes.
- Collaborate with technology delivery, analytics, media, creative, and client teams to identify opportunities for digital innovation, process improvement, and revenue growth.
- Manage client, partner, vendor, and cross-functional relationships to support successful project delivery, adoption of digital tools, and operational effectiveness.
- We're also committed to developing an inclusive, barrier-free recruitment process and work environment.
- Our Consulting Craft partners with clients on complex business and transformation challenges.
- Their work drives meaningful, long-term impact.
- This role partners closely with technology delivery, strategy, analytics, media, creative, and client teams to design connected experiences that improve engagement, measurement, and operational effectiveness.
Requirements
- Experience leading HCP and patient digital marketing initiatives, including customer journeys, channel strategy, campaign execution, measurement, and optimization.
- Experience managing senior client relationships and presenting strategic recommendations to cross-functional stakeholders, brand teams, or executive audiences.
- Experience leading digital transformation initiatives or omnichannel programs that delivered measurable business, customer experience, or operational outcomes.
- Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Benefits
- The Director, Omnichannel Enablement leads digital transformation and omnichannel strategy for healthcare and life sciences clients across HCP and patient audiences.
- The Director provides senior client guidance, oversees campaign and platform initiatives, and helps teams translate healthcare data and digital trends into measurable brand outcomes
- Advanced degree in marketing, technology, business administration, healthcare, or a related field.
- Experience working in a large consulting company, healthcare agency, pharmaceutical organization, or life sciences commercialization environment.
- Lead the design, implementation, and optimization of digital marketing campaigns, customer journeys, and platform-enabled experiences across healthcare stakeholders.
- Coach consultants and team members through strategic planning, campaign management, client communication, and healthcare digital transformation work.
- 8+ years of experience in digital transformation, omnichannel strategy, digital marketing, or campaign management within healthcare, life sciences, consulting, or agency environments.
- Strong understanding of healthcare data, data strategy, analytics tools, marketing automation platforms, and digital technologies used to improve engagement and performance.
- Knowledge of healthcare marketing compliance, regulatory review, privacy considerations, or MLR processes in pharmaceutical or life sciences environments.
- Experience representing digital, omnichannel, or healthcare transformation expertise in pitches, industry forums, client workshops, or thought leadership.
Company info
- Comfort and enthusiasm for using AI as a regular part of how work gets done.
- Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore.
This listing is sourced directly from Klick's careers page and normalized into a canonical job model.