Lessen
IT Systems Technical Support Specialist
Scottsdale, AZ · Part-time
Sponsorship not specifiedDetected 13 days ago
AndroidAWSNegotiationExcelCustomer SupportTCP/IPDNSResearchCommunicationProblem SolvingMicrosoft Office
About the role
- Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.
- The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million and completing more than 3.5 million work orders annually across an expanding range of services.
- Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
Responsibilities
- Manage and update pending user's requests using help-desk tracking system
- Perform administrative tasks involved with creation, deletion and changes in user's network accounts
- Perform ad-hoc projects and other duties as assigned
- The IT Systems Technical Support Specialist I provides technical support to users by researching and answering questions and troubleshooting / resolving problems.
- We're looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we've been building.
Requirements
- 2+ years of experience in IT Technical Support field
Nice to have
- System Experience with Microsoft products
- Windows 7/10, Office 2013/2016, Active Directory, O365 preferred
- Computer Skills: Proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
Skills
- Strong technical background on PC compatible type of hardware and peripherals
- Working knowledge of mobile devices; iPhone and Android
- Proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred
- Working knowledge of basic networking: Ethernet, TCP/IP, DHCP, and DNS
- System Experience with Microsoft products; Windows 7/10, Office 2013/2016, Active Directory, O365 preferred
- Undergraduate degree in Information Technology / Information System / Computer Science preferred.
- Able to work quickly and efficiently with a strong focus on achieving tasks.
- Proficient in soft skills and with a strong customer service focus
- Lessen is an Equal Opportunity Employer.
Compensation
- The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million and completing more than 3.5 million work orders annually across an expanding range of services.
Equal opportunity
- Equal Opportunity Employer.
This listing is sourced directly from Lessen's careers page and normalized into a canonical job model.