simplisafe

Security Monitoring Specialist (Starting at $21/hr, On-Site)

Richmond, VA

Sponsorship not specifiedDetected 6 days ago

ExcelCollaborationTime ManagementMicrosoft Office

About the role

About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built.
Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge impact on the lives of all those that we protect.
Consists of three weeks of daytime training.

Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
Strong work ethic and the drive to contribute to company goals
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Lift As We Climb - A track record of investing in developing others and helping others succeed.

Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses
Proficiency in basic computer programs, including Microsoft Office and Excel

We use a market-based compensation approach to set our target hourly pay rate and make adjustments annually.

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency alarms calls from customers and authority agencies
Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.

This listing is sourced directly from simplisafe's careers page and normalized into a canonical job model.