Five9
Associate Customer Success Manager
United States (Remote)
Sponsorship not specified$56k-$129kDetected 36 days ago
Account ManagementBusiness DevelopmentCustomer SuccessCommunication
About the role
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team.
Responsibilities
- Being the trusted partner for the customer on use-case and product functionality
- Apply an understanding of Five9s products, services, and support processes
- Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Requirements
- Ability to discuss, understand, and work within complex project and processes
- Must be self-directed and self-motivated
- BA/BS degree or higher
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, verbal and written communication skills
Nice to have
- Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
Skills
- Join us in bringing joy to customer experience.
Compensation
- Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
- The US base salary range for this role is below.
- $55,700 - $129,400 USD
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
- As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.
- Our total reward package also includes:
- All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.