The Estate Yountville
Room Attendant, Turn Down
Yountville, CA
Sponsorship not specifiedDetected 63 days ago
About the role
- The House Attendant-Turn Down provides turndown service for guest rooms.
- Cleans and refreshes guest rooms as needed.
- ESSENTIAL JOB RESPONSIBILITIES Approach all encounters with guests and employees in a friendly service-oriented manner.
Responsibilities
- A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag when working (per brand standards).
Requirements
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
- Provide turndown service to assigned guest rooms and suites Clean and refresh guest rooms as needed Restock the required number of guest rooms per shift.
- Other duties as required.
Nice to have
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Equal opportunity
- Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/
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