Facereality
Esthetician Support Specialist
San Ramon, CA
No sponsorshipDetected 26 days ago
AccessibilitySalesCustomer SupportShopifyCommunicationCollaborationAdaptabilityOrganizational Skills
About the role
- This position is a Hybrid position working 8am-4:30pm out of our Danville office Tuesday - Thursday and remotely Mondays and Fridays. *Please note this position is not eligible for visa sponsorship.
- Partake in and contribute to a high-growth brand journey Be part of a high performing growing team
- Contribute to executing initiatives across professional channels Physical Demands:
Responsibilities
- Onboarding and Training Support the onboarding of new Acne Experts by reinforcing protocol adherence, system usage, and effective application of Face Reality's Clear Skin Method.
- Within the first 90 days, the Esthetician Support Specialist is expected to independently handle inbound calls and inquiries, accurately address the majority of protocol and product questions, and demonstrate strong working knowledge of Face Reality systems, including Zoho and Shopify.
- Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Requirements
- Candidates must have authorization to work in the US without current or future sponsorship.
Nice to have
- Foundational knowledge of skincare protocols, with acne treatment experience preferred.
Compensation
- $31-$33 per hour plus yearly bonus and full benefits package
Benefits
- Salary: $31-$33 per hour plus yearly bonus and full benefits package
- Comfort learning and using internal systems and tools (Zoho experience preferred).
Company info
- Ability to work toward and adhere to daily performance expectations, including call handling, responsiveness, documentation quality, and accuracy At Face Reality you will have the opportunity to: Partake in and contribute to a high-growth brand journey Be part of a high performing growing team Contribute to executing initiatives across professional channels
Visa & Work Authorization
- This position is a Hybrid position working 8am-4:30pm out of our Danville office Tuesday - Thursday and remotely Mondays and Fridays. *Please note this position is not eligible for visa sponsorship.
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This listing is sourced directly from Facereality's careers page and normalized into a canonical job model.