Gorgias
Content Growth Marketer
Toronto
Sponsorship not specifiedDetected 47 days ago
BigQueryLLMsA/B TestingSEOContent MarketingGoogle AnalyticsZendeskCadenceResearchCollaboration
About the role
- In the age of AI, everyone can produce content, so most of it blends together.
- We are hiring a Content Growth Marketer who gets creative with content and uses AI and technical skill to make things that are genuinely worth attention.
- You should have a strong point of view on how to win across SEO, AEO, and emerging AI workflows (AI ops and tools such as Profound and AirOps), and the instinct to place ideas where the next attention is.
Responsibilities
- As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
- Maintain Gorgias's ecommerce moat vs Zendesk on tracked topics; close gaps on generic support
- Drive citation diversification on off-domain surfaces AI engines pull from
- Optimize content for AI-powered search experiences (ChatGPT, Claude, Google SGE, Perplexity) using AirOps and Profound
- Develop strategies for entity-based SEO and semantic search
- Implement and refine structured data (FAQ, HowTo, Product, etc.)
- Own and execute on-page, off-page, and technical SEO strategies
- Build and manage relationships with publishers and partners to amplify and co-create content
Requirements
- 3-6+ years in content, organic growth, or search marketing
- A portfolio of creative content or campaigns you can walk us through, including at least one SEO/AEO project you owned end-to-end and its revenue impact (hacky, builder mentality)
- Experience optimizing for AI assistants or LLM-driven platforms, or a demonstrated instinct for how they surface content
Nice to have
- Hands-on AirOps/Profound (or equivalent) experience
- Strong understanding of technical SEO (crawlability, indexing, site performance)
- Experience with structured data and schema markup
- Familiarity with AI search ecosystems and zero-click search trends
- Experience with SEO tools (Ahrefs, SEMrush, Screaming Frog, GSC, GA4)
- Familiarity with programmatic SEO or automation workflows
- Content-influenced pipeline
- Growth in organic and AI-driven traffic
Skills
- Operate programmatic SEO at scale (comparison/integration pages)
- Build internal linking automation
- Conduct keyword research, search intent analysis, and competitive audits
- Optimize site architecture, internal linking, and crawlability
- Monitor rankings, traffic, and conversions using tools like GSC, GA4, Ahrefs, or SEMrush
- Run experiments on content formats, schema, and AI visibility tactics
- Report on performance and provide actionable insights
- Data-oriented, builder, revenue-focused on top of strong content quality
Compensation
- Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.
Company info
- a unified AI agent that sells, supports, and re-engages customers across the entire journey.
- Conversational Commerce is the future of ecommerce, and we're leading that shift.
- Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent.
- By combining deep product expertise with the latest in AI, we're making shopping feel more natural, human, and connected than ever before.
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This listing is sourced directly from Gorgias's careers page and normalized into a canonical job model.