Ministry Brands
Relationship Manager, Employment Screening
US-MB-Home Office, USA
Sponsorship not specifiedDetected 62 days ago
SalesforceExcelHRISZendeskLeadershipCommunicationMicrosoft Office
About the role
- Ministry Brands is looking for a Relationship Manager, Employment Screening to join our growing team!
- The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
- Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace.
Responsibilities
- Identify potential issues and risks early, develop remediation strategies, and ensure effective delivery to retain each account
- Conduct Account Review sessions at recurring intervals with each client partner
- Proactively collaborate with each client to develop specific short and long-term account plans that meet the needs of our partners and optimize revenue and retention opportunities
- We currently have an opening for a Client Relationship Manager on our Support and Relationship Management team.
- Excellent relationship building skills and ability to work both individually and as a member of a team
Requirements
- Requires 2+ years of related experience
- Ability to learn and demonstrate company product solutions
- Ability to learn and use internal business systems (Salesforce, Workday, ZenDesk, etc.)
- Ability to work effectively within a fast-paced, deadline-driven environment
- Ability to handle conflict in a professional and efficient manner
- Must be a team player
Benefits
- Advocate for each client to ensure frictionless customer experience by coordinating among our internal teams - Sales, Billing, Payments, Services, Education, Support, other Ministry Brands teams, etc.
- Sustain and grow lifetime value through contract renewals, product adoption, customer satisfaction, and overall health scores
- You have a Bachelor's degree or an equivalent combination of education and experience
Company info
- Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit, and for-profit organizations.
- We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades.
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This listing is sourced directly from Ministry Brands's careers page and normalized into a canonical job model.