Dreamgolf

Housekeeping Supervisor @ Sand Valley

Nekoosa, WI

Sponsorship not specifiedDetected 131 days ago

LeadershipCommunicationMentoring

About the role

Responsible for leading the daily execution of guest room cleaning operations to ensure all accommodations consistently meet Sand Valley's standards for cleanliness, presentation, and guest readiness.
Plays a key role in maintaining inspection standards, supporting staffing initiatives, and ensuring efficient daily workflow across the property.

This position requires a balance of leadership and hands-on support, including stepping into cleaning responsibilities or assisting with logistical needs when necessary to ensure departmental success and an exceptional guest experience.
Deliver timely and constructive performance feedback, including recognition of strong performance and corrective coaching when standards are not met.
Reinforce departmental policies, procedures, and quality expectations to maintain accountability across the housekeeping team.
Support daily operational workflow by delivering supplies, coordinating linen distribution, and ensuring the timely removal of dirty linens and waste.
Maintain clear and consistent communication with the Front Desk and leadership team regarding room readiness and operational updates.
Monitor team productivity and support labor efficiency initiatives as directed by the Housekeeping Manager.
Maintain accurate documentation including inspection logs, daily operational reports, and team performance tracking.
Perform other related duties as assigned to support the overall success of the Housekeeping Department.

Valid driver's license required.
Successful completion of background check and drug screen required.
Frequent movement across indoor and outdoor spaces is required, including travel between lodging areas and operational facilities.
Adherence to all safety policies, procedures, and chemical handling guidelines is always required.
Ability to stand, walk, bend, push, pull, and lift for extended periods.
Previous housekeeping supervisory, inspector, or lead experience in a hotel, resort, or hospitality environment preferred.
Ability to manage multiple operational priorities in a fast-paced, guest-focused environment.
Experience supporting recruiting, onboarding, and training initiatives preferred.
Basic computer skills and familiarity with housekeeping systems, reporting, or scheduling tools preferred.
Flexible schedule including weekends, holidays, and peak operational periods.
Working Conditions
Work is performed primarily within guest room environments and throughout various areas of the resort property.

Conduct detailed inspections of guest rooms to ensure all accommodations meet Sand Valley cleanliness, presentation, and readiness standards prior to guest arrival.
Supervise and coordinate daily room cleaning operations, assigning tasks based on occupancy levels, check-ins, check-outs, and operational priorities.
Provide direct leadership, training, and development for housekeeping team members, ensuring consistent performance and adherence to departmental standards.
Assist the Housekeeping Manager with recruiting, interviewing, onboarding, and training new hires.
Ensure proper use, storage, and care of cleaning equipment, chemicals, and departmental resources.
Promote a positive and professional team culture through active leadership presence, engagement, and accountability.
Strong leadership and coaching skills with the ability to train, motivate, and hold team members accountable to departmental standards.
Exceptional attention to detail and commitment to maintaining Sand Valley's cleanliness and presentation standards.

Provide hands-on operational support by assisting with room cleaning or departmental coverage during high-volume periods, special projects, or staffing shortages.

Equal Opportunity Employer We participate in E-Verify to confirm employment eligibility. #sandvalley

This listing is sourced directly from Dreamgolf's careers page and normalized into a canonical job model.