Tricon Residential

Concierge - The James

Toronto, ON

Sponsorship not specified$44k-$66kDetected 21 days ago

ExcelHRCustomer SupportCommunicationMicrosoft OfficeSharePoint

About the role

Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
To learn more, please visit: Tricon Toronto.
In this environment, service is intentional, personalized, and consistently delivered to an elevated standard.

Resident Experience & Service Delivery - Serve as first point of contact, respond to resident needs, and maintain professional service delivery.
Concierge Services & Resident Support - Coordinate requests such as reservations, local services, and resident engagement initiatives.
Building Operations & Coordination - Support move-ins, liaise with teams, manage logs and systems.
Security, Access & Safety - Monitor access, manage visitors, oversee safety compliance and escalate concerns.
Professional Conduct & Brand Standards - Maintain polished appearance, professionalism, and confidentiality.
Tricon was one of the first movers to enter Toronto's purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America's fastest growing city.

Minimum 2 years of experience in hospitality, customer service, or residential environments.
Frequently required to sit, talk, and hear.
Strong command of the English language, both written and verbal.
Strong communication, organization, and multitasking abilities.
High level of discretion, professionalism, and attention to detail.
Minimum Requirements:
Flexible scheduling including days, evenings, weekends, overnights, and holidays.
Work Schedule: This role is fully on-site and requires flexibility to work a rotating schedule that may include days, evenings, weekends, overnight shifts, and holidays.
Physical Demands:

Experience in luxury, hotel, or premium service environments.
Les Clefs d'Or designate.
Proficient in Microsoft Office (Word, Outlook, Excel, Teams, Sharepoint), AI tools, and technologically savvy.
Familiarity with Yardi or similar platforms.
Strong knowledge of local area and amenities.
Preferred Attributes:

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
$43,890.00 - $65,830.00
This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 7%
At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process.

Vision abilities required by this job include close vision, distance vision, and depth perception.
This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 7%

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
Founded in 1988, and headquartered in Toronto, Tricon is one of North America's preeminent rental housing providers.

If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.

This listing is sourced directly from Tricon Residential's careers page and normalized into a canonical job model.