Ohiohealth
Service Excellence Ambassador (Contingent)
MANSFIELD HOSPITAL, USA · Staff+ · Contract
Sponsorship not specifiedDetected 35 days ago
Customer SupportCommunication
About the role
- We learn, grow, and achieve more - in our careers and in our communities.
- Job Description Summary: The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
- As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
Responsibilities
- Employee is expected to all perform other duties as requested by supervisor.
- We work hard, care deeply and reach further to help people uncover their own power to be healthy.
Requirements
- Bachelor's Degree (Required)
- Minimum Two Years of Experience in a consumer advocacy or service role.
Compensation
- Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits
Benefits
- We are more than a health system.
- We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
- Communications, Public Relations, Social Sciences, Hospitality or Health related field.
- Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital.
Company info
- We are a belief system.
Equal opportunity
- OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.
- OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.
- Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
- Guest Services and Ambassadors
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This listing is sourced directly from Ohiohealth's careers page and normalized into a canonical job model.