Sedgwick

Sedgwick

Claims Representative (IAP) - Workers Compensation Training Program

Pasadena, CA

Sponsorship not specifiedDetected 8 days ago
Customer SupportProblem Solving

About the role

  • To be oriented and trained as a new industry professional.
  • This role begins with a comprehensive 4-week concept-based learning and professional training program, followed by a dedicated onboarding experience before entering the on-the-job phase.
  • While in the program, you'll have the opportunity to grow and advance within the industry.

Responsibilities

  • Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

Requirements

  • ability to handle work-related stress
  • ability to handle multiple priorities simultaneously
  • and ability to meet deadlines
  • As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.
  • Education Requirement - High School Diploma or GED.
  • Bachelor's degree preferred and 2 years of customer service experience and/or combination of education and experience.
  • When applicable and appropriate, consideration will be given to reasonable accommodations.
  • Mental: Clear and conceptual thinking ability
  • excellent judgment, troubleshooting, problem solving, analysis, and discretion
  • Physical: Computer keyboarding
  • Auditory/Visual: Hearing, vision and talking
  • As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $27.69/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. #claims #entrylevel
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
  • Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Compensation

  • Claims Representative (IAP) - Workers Compensation Training Program | Pasadena, CA Are you looking for an impactful job that offers an opportunity to develop a professional career?

Benefits

  • Hearing, vision and talking

Company info

  • Strong Communicators
  • Empathetic
  • Multi-Taskers
  • Accountable
  • Structured Thinkers
  • Ambitious
  • Agile Learners
  • Team Collaborators
  • Attendance and completion of designated claims professional training program.
  • Adjusting various levels of workers' compensation claims under close supervision, which includes:
  • Processing and responding to incoming mail, emails and other claim related documents according to status of the claim.
  • Communicating effectively with injured workers, insureds/employers, medical providers, attorneys and carrier representatives, primarily through telephonic, video conference and email.
  • Thoroughly investigating new and existing claims by gathering relevant information including medical records, employer reports, and witness statements. Investigating employer/employee relationships, policy verification, coverage and any potential for subrogation issues or fraud indicators.
  • Determining coverage, compensability and appropriate benefits in accordance with jurisdictional guidelines and carrier program requirements.

Equal opportunity

  • Equal Opportunity Employer and a Drug-Free Workplace.
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This listing is sourced directly from Sedgwick's careers page and normalized into a canonical job model.