Valence
Customer Marketing Manager
New York, New York
Sponsorship not specifiedDetected 15 days ago
Machine LearningNLPLeadershipMentoring
About the role
- In this role, you'll turn Valence's Fortune 500 install base into our most powerful growth asset.
- Companies like Coca-Cola, Nestlé, Vanguard, UPS, and Home Depot are deploying Nadia at scale, and their stories represent some of the strongest proof points in the market.
- You get to be the one to tell their story.
Responsibilities
- Partner closely with commercial and client-facing teams to surface customer voices for press, analyst, and content moments.
- Develop the programming for executive roundtables and dinners that deepen our most strategic relationships.
- Develop a peer-to-peer community function over time, curating connections between Nadia champions across the install base.
- developing case studies alongside senior enterprise executives, building and managing client speaking programs, and delivering sharp, sales-ready proof points that translate customer momentum into pipeline for the commercial team.
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Top-up grants as we scale and you deliver exceptional performance - your compensation grows alongside your impact
Requirements
- 5+ years in customer marketing, advocacy, lifecycle, or product marketing.
- You can spot which customer stories are worth investing in based on narrative potential and turn raw material into proof points that move deals.
- You can write case studies and headlines for C-suite and CHRO audiences without sounding generic.
- Proven executive presence.
- You can point to specific things you've automated, accelerated, or improved with AI in the last six months.
Compensation
- Competitive salary including base + bonuses
Benefits
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
Company info
- About Valence
- We're the only company pioneering leadership coaching for large enterprises in an AI-first way.
- Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
- intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
- Learn more about us and meet our team here https://www.youtube.com/watch?v=VGYZ59n_x-c
- We're looking for someone who's equal parts storyteller and operator, allergic to loose ends, and energized by working directly with the customers reshaping how work gets done in the AI era.
- Prep and orient customers with speaking opportunities across our in-person and virtual event program.
- What We're Looking For
- Connects dots others miss, between what sales is hearing, what customers are saying, and what's on the events calendar.
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This listing is sourced directly from Valence's careers page and normalized into a canonical job model.