experlogix
Program Operations Manager
Montreal, Quebec
Sponsorship not specifiedDetected 20 days ago
Project ManagementAgileJiraConfluenceCRMLogisticsProcess ImprovementERPLeadershipCommunicationProblem SolvingOrganizational Skills
About the role
- This is not a traditional project management role.
- Success in this position requires strong facilitation skills, experience operating within Agile environments, the ability to influence without direct authority, and a passion for creating scalable processes that improve execution across teams.
Responsibilities
- Partner with Product, Engineering, UX, and leadership teams to improve planning effectiveness and delivery predictability.
- Maintain visibility into work across multiple teams and communicate status, risks, and progress to stakeholders.
- Support Product Managers and Product Owners in preparing work for planning activities.
- Validate that acceptance criteria are clear, measurable, and testable.
- Support execution of Agile and scaled planning practices across multiple product lines.
Requirements
- 3+ years of experience in Program Management, Technical Program Management, Agile Delivery Management,, Product Operations, or similar operational leadership roles.
- Experience supporting software development organizations utilizing Agile methodologies.
- Strong understanding of Kanban, SAFe, or other Agile frameworks.
- Experience facilitating planning sessions, backlog refinement, release planning, or PI Planning activities.
- Experience with Jira and Agile planning tools.
- Ability to influence stakeholders without direct management authority.
- Experience creating reports, dashboards, and operational metrics.
Nice to have
- Experience in SaaS, enterprise software, ERP, CRM, CPQ, or related technology environments.
- SAFe certification (SA, SPC, RTE, POPM, or equivalent).
- Experience with Jira Software, Jira Service Management, Confluence, and Appfire Flow.
- Experience supporting multiple development teams within a scaled Agile environment.
- Familiarity with Product Operations or PMO functions.
- Experience implementing process improvements across engineering organizations.
- Experience working with AI-assisted productivity or workflow automation initiatives.
- 100-1562 rue Nationale
Company info
- Experlogix is a global software company providing Configure, Price, Quote (CPQ), Document Automation, and Digital Commerce solutions that help organizations streamline complex sales and business processes.
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This listing is sourced directly from experlogix's careers page and normalized into a canonical job model.