1X Technologies

Field Reliability Engineer

San Carlos, CA

Sponsorship not specified$94k-$128kDetected 35 days ago

PythonData AnalysisLLMsRoboticsMechanical DesignElectrical Engineering

About the role

The Quality & Reliability team spans Quality, Reliability, Compliance, Failure Analysis, and Test & Validation.
You are the accountability layer between what breaks in the field and what gets permanently fixed.
Recurring field failure rates measurably reduced through systematic CAPA closure, tracked against established baselines

We're building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back.
NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people.
We're scaling, we're hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.

1-5 years of field reliability, service engineering, or quality engineering experience in a hardware product company
Python proficiency for data analysis and workflow automation
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or closely related technical field

Experience analyzing sensor or telemetry data from electromechanical systems (robotics, automotive, consumer electronics, or similar)
Familiarity with LLMs and AI agents as analysis accelerators
Background in warranty cost modeling and financial impact reporting

Comprehensive medical, dental, and vision coverage
Generous paid time off, company holidays, an parental leave
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
Commuter benefits (transit and parking)
Short-term and long-term disability, and life insurance
Employee Assistance Program (EAP) for mental health, financial, and personal support

Warranty cost trajectory reported monthly with data-driven prioritization of highest-impact corrective investments
Issue closure cycle time shortened by leading tightly scoped investigations across Hardware, Software, and AI teams
Reliability dashboards and Nevada Charts deployed that give engineering and leadership real-time visibility into field failure rates, trends, and paretos
Custom Python analysis tooling built that surfaces anomalies and trends from sensor telemetry faster than manual methods
We've been at this since 2014 and we're at the point where the hard problems are behind us and the hard work is in front of us.

1X is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.

rd to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or ve

This listing is sourced directly from 1X Technologies's careers page and normalized into a canonical job model.