Sunrun
Certified Field Performance Technician
MA, Boston
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About the role
- Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
- Assist with training and development for Field Service Technicians and Field Communications Technicians.
- Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
Responsibilities
- Organize, lead, and maintain the warranty and service schedule.
- Lead regular meetings to align and train the local field service team on best practices
- Support the on-boarding and training of new members of the field performance team
Requirements
- Come join a career you can grow in and a culture you can run with.
Nice to have
- 3+ years of previous field construction experience required with at least 1 year of experience as a service technician in the solar industry
- High School diploma is required
- Valid state or local Electrical Journeyman license required, the position must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license
Skills
- Knowledge of the NEC and applicable codes and standards
- Must be a motivated team player, looking to succeed
- Proven track record of excellent customer service
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Strong computer skills
- Ability to climb ladders
- Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
- Ability to work in the sun and possibly low light conditions
- Ability to walk on rafters, roof tiles, and roof shingles without damage
Compensation
- decisions will not be based on a candidate's salary history.
Company info
- We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
- About Sunrun
- Since 2007, Sunrun has grown into America's #1 home solar and battery company. We got here by putting our people's safety and growth first. That's why we created the Power+ program: to invest in your skills. We train you to work across different teams-from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems. This versatility helps limit reduced hours and enhances job security in an industry affected by seasons. It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.
- We're on a mission to make energy more reliable and affordable for more people.
- We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs.
- Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.
- Since 2007, Sunrun has grown into America's #1 home solar and battery company.
- We got here by putting our people's safety and growth first.
- That's why we created the Power+ program: to invest in your skills.
- We train you to work across different teams-from qualifying homes for solar, to installing, to inspecting the final work, and servicing existing systems.
- This versatility helps limit reduced hours and enhances job security in an industry affected by seasons.
- It also means you can solve customer problems in one visit, keeping you safely off the road and moving your career forward.
Equal opportunity
- Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need.
- Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.
- If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.
Visa & Work Authorization
- We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gen
This listing is sourced directly from Sunrun's careers page and normalized into a canonical job model.