Clearcareonline

Clearcareonline

Support Analyst

Overland Park, KS · Full-time

No sponsorshipDetected 6 days ago
Collaboration

About the role

  • The scope of this job centers around timely resolution of escalated client issues involving a variety of WellSky solutions, including clinical, billing, training, and technical troubleshooting.
  • We invite you to apply today and join us in shaping the future of healthcare!
  • We thrive on innovation, inclusiveness, and cohesive perspectives.

Responsibilities

  • Support user-facing applications in a fast-paced environment.
  • Troubleshoot and document solution operations.
  • Collaborate with and support other team members.
  • Perform other job duties as assigned.
  • The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence.

Requirements

  • Bachelor's Degree or equivalent work experience
  • At least 0-2 years relevant work experience
  • Must be able to sit and view a computer screen for extended periods of time
  • Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States.
  • Verification of employment eligibility will be required at the time of hire.

Compensation

  • Educational assistance up to $2500 per year

Benefits

  • Excellent medical with Rx, dental, and vision benefits
  • Mental Health support through EAP
  • Generous paid time off, plus 13 paid holidays
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year

Visa & Work Authorization

  • Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States.

This listing is sourced directly from Clearcareonline's careers page and normalized into a canonical job model.