Wk

Wk

Fulfillment Associate

USA-NY-Albany-Washington Ave

Sponsorship not specified$25k-$42kDetected 15 days ago
Process ImprovementERPCustomer SupportResearchCommunicationCollaborationTime Management

About the role

  • You will report to the Manager, Fulfillment and work from our local office in Albany, NY.
  • Qualifications: Education: - High School diploma or equivalent.

Responsibilities

  • Research legal documents.
  • Process State and customer documents following established standard operating procedures using proprietary and Microsoft suite applications.
  • You will support the Service of Process (SOP) function by receiving (via personal service, certified, regular mail), processing and scanning documents sent to the office in our capacity as registered agent.

Requirements

  • Proficiency in using order entry software.
  • Education:
  • High School diploma or equivalent. Prefer some college.
  • 1+ years customer service experience. Prefer experience in retail, hospitality, or office environment.
  • #LI-Onsite

Nice to have

  • 1+ years customer service experience.
  • Prefer experience in retail, hospitality, or office environment.
  • Good typing skills (30 wpm.).
  • Experience with ERP systems and databases preferred.

Skills

  • Order Entry Systems: Proficiency in using order entry software.
  • Customer Service: Basic understanding of customer service principles.
  • Communication: Effective verbal and written communication skills.
  • Our Interview Practices

Compensation

  • $25,200.00 - $42,300.00 USD
  • Compensation range listed is based on primary location of the position.
  • Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.

Benefits

  • We offer an 8:30am-5:00pm M-F schedule, full benefits, matching 401k, generous PTO and a great career opportunity!
  • Full details of our benefits are available upon request.

Company info

  • Fulfill orders for internal and external customers by scanning and processing documents.
  • Communicate progress to customers and our teams.

This listing is sourced directly from Wk's careers page and normalized into a canonical job model.