Kasa Living, Inc.

Housekeeping Associate

Detroit, Michigan · Full-time

Sponsorship not specified$25k-$50kDetected 15 days ago

Recruiting

About the role

This role is in our Portfolio Operations department.
Our mission is to ensure our guests have a seamless in-unit experience.
Our team members are located all over the country, have diverse backgrounds, and come from many different industries.

We partner with owners of multifamily and boutique hospitality to deliver stylish, professionally managed accommodations to business and leisure travelers alike.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences.
Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests.
You will act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.

Provide guests with required linens and amenities as per the guest room legend, maintain a uniform room arrangement as directed by the Housekeeping Manager and Supervisors, ensuring doors are closed and rooms locked.
Must be effective in handling problems in the workplace including identifying issues in the hotel, and reporting to the Housekeeping Manager.
1-2 years of experience in Housekeeping.

The Pay: The starting base pay for this role is $18.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes.

This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

Perform daily cleaning, dusting, waxing, scrubbing, polishing, and servicing of guest rooms following hotel protocols.
Replace bed linens, restock guest room supplies, and empty wastebaskets while reorganizing furnishings, drapes, and room accessories.
Report any observed damage, hazards, repair needs, or unauthorized individuals in designated areas promptly.
Submit any discovered items from guest rooms, hallways, or hotel areas to the Housekeeping department's Lost and Found, noting the date, location, item description, and finder's name.
Ensure cleanliness in corridors and service zones, promptly addressing tasks or directives assigned by Housekeeping management..
Replenish and organize the cart at shift's end, preparing the linen closet for the following day's operations.
Alert the on-duty supervisor or manager about any unusual circumstances, such as vacant luggage in a stay-over room, guests not requiring service, sleep-outs, or instances of smoking in rooms, promptly and accurately.
Extremely motivated team player with a desire to get things done!
Ability to be flexible, and pivot when necessary.
Readily available and approachable for all guests while providing excellent guest service.
You're comfortable lifting objects up to 25-50 pounds and standing or walking for up to 8 hours a day.

This listing is sourced directly from Kasa Living, Inc.'s careers page and normalized into a canonical job model.