Convene

Convene

Director of Hospitality Operations

New York, NY · Director

Sponsorship not specified$160k-$175kDetected 27 days ago
Financial AnalysisBudgetingLogisticsLeadershipCommunicationCollaborationFinancial Reporting

About the role

  • Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
  • We love bringing people together in person, and that passion for great experiences extends to our employees as well.
  • If you're interested in creating inspiring moments of connection, consider joining our team.

Responsibilities

  • Recruit, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and accountability.
  • Partner with CHG commercial leadership to craft a sales and marketing strategy to drive top line revenue growth across membership, private workspace, meetings & events and food & beverage outlets.
  • Drive a high performance sales culture by aggressively scaling Membership, Meetings & Events, and Multi-outlet F&B through innovative programming and integrated revenue generating initiatives that maximize total property growth.
  • Implement and drive a versatile service philosophy that ensures every interaction from catering and intimate community gatherings to high-production, large scale events is transformed to bespoke, tailored, world-class experience.
  • Architect and oversee the F&B program that balances high-end simplicity with operational flexibility, ensuring the service model can seamlessly scale to support everything from social lounging to formal, bespoke private dining experiences.
  • Seamlessly manage the operational flow across multi outlets including the restaurant and cafe- an integration of breakfast, lunch and cafe classics as well as the private dining room and bar, ensuring each maintains a culinary seasonal rotation, elevated service and peak performance.
  • Navigate the complexity of a multi-faceted venue by balancing high-level business orchestration with active floor presence. Lead from the front to ensure refined service, managing the "connective tissue" between culinary and front of house.
  • Partner with sales to drive membership growth and maximize event profitability
  • Ownership of the property's revenue engine, partnering with Commercial teams to design and execute high-impact growth strategies across all business lines.
  • Foster deep connections and relationships within the creative community. You manage a network, you weave a community- ensuring the House serves as a catalyst for collaboration and diverse perspectives.

Requirements

  • 7+ years of senior leadership experience in event venue management, membership, hospitality, or a related field.
  • Proven track record of achieving financial targets and driving revenue growth.
  • Strong operational expertise in event logistics, food & beverage programs, and technical production.
  • Proficiency with budgeting, financial reporting, and KPI analysis.

Nice to have

  • Ongoing career growth opportunities plus recognition programs to celebrate milestones.

Compensation

  • Base Salary Range: $160,000 - $175,000/annually, commensurate with candidate's background and experience.
  • This role is also eligible for CHG's generous annual incentive performance bonus plan.
  • This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
  • We're Here For You:
  • At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect:
  • Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.

Benefits

  • Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits.
  • Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
  • Manage and balance between top-line growth and bottom-line health, ensuring the operational framework remains high-performing.
  • Enforce rigorous venue policies, safety protocols, and compliance with local health and liquor regulations.
  • Take comprehensive ownership of the property's Profit and Loss statement, meticulously balancing premium operational delivery with sustainable bottom-line health.
  • Financial Growth: 401K with company match and support for education, courses, and certifications.

Company info

  • Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
  • At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences.
  • Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.
  • We want everyone here to feel welcome, supported, and free to be themselves.
  • If you're excited to grow, learn, and make an impact, we'd love to have you on the team.
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This listing is sourced directly from Convene's careers page and normalized into a canonical job model.