Ascent Global Logistics

Ascent Global Logistics

Operations Agent

Belleville, MI

Sponsorship not specifiedDetected 14 days ago
ReactExcelSupply ChainLogisticsCustomer SupportCommunicationMicrosoft Office

About the role

  • Delivery Assurance - Operations Agent About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.
  • Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services.
  • Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.

Responsibilities

  • Initiate and maintain various modes of transportation including Ground Expedite (GEX), Domestic (HWAF), Ford (IAF), Truckload (TL), and Air Charter (ACH).
  • Maintain knowledge on how to establish any new customer per department requirements.
  • Provide support to Charter Management when available.
  • Maintain and communicate turnover items.

Requirements

  • Maintain proficiency in all applicable computer systems used within Ascent.
  • 1 year of customer service experience (required).

Nice to have

  • Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred.
  • Basic geography knowledge (preferred).

Benefits

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Ascent's Competitive Benefits

Company info

  • Delivery Assurance - Operations Agent
  • About Ascent
  • Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.
  • The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts.
  • The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
  • Our Guiding Principles
  • At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
  • We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve.
  • We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish.
  • We 'play smart' by delivering on our commitments in an honest, fair and ethical manner.
  • We treat every person with whom we interface with the utmost dignity and respect.
  • We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
  • Utilizing our PEAK platform you will communicate directly with customers and providers to resolve supply chain issues in a timely and professional manner.
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This listing is sourced directly from Ascent Global Logistics's careers page and normalized into a canonical job model.